David Roberts

IT Consultant

Audio Visual
Cloud Solutions
Cyber security
Device-as-a-service
Hardware Managed
Print Services
Networks
Paper, Toner and Ink
Printer Maintenance
Server Installation
Software Virtualisation



David Roberts
Contact David
Bruce Road
Swansea West Industrial Park
Swansea
SA5 4HS
01792 515586
  • Institute of Learning and Management - Level 3
  • BA Honours : Political Science

Accreditation & Certification

ilm

Getting to know David

What is your role at Comcen and what is the best part of your job?

I've worked at Comcen since 2011 so approaching 9 years. I have experience in IT hardware, IT Support, Software and Managed Print.

My role is focused on staying up to date with technology, we meet vendors, attend trade shows, read industry journals and publications.  There is also on-site and off-site training. Sitting next to Karen helps too! 

My favourite part of the job is meeting people and building relationships with my customers, many of which are now friends as well as being a client.

What motivates you on a day to day basis?

What gets you up in the morning? In literal terms, it's usually my three-year-old daughter! My family is important to me, my 2 daughters and my beautiful wife.

Describe the relationship you have with your customers?

The relationship I have with with my customers has been built on trust, the most important thing is offering informed advice but also importantly no BS. If you don't know something then there is no harm in saying so. Increase your knowledge so you'll know for the next time

How do you stay up-to-date with the latest business technology available?

My role is focused on staying up to date with technology, we meet vendors, attend trade shows, read industry journals and publications.  There is also on-site and off-site training. Sitting next to Karen helps too!

In which ways does technology benefit your workplace?

Skype calls are good fun, webcams make me smile too, It's good to see the person you are conversing with. 

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