Delivery
What delivery methods do we use?
We currently use FedEx for our Next Day delivery options and Royal Mail for our 2-3 day service.
Delivery charges
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Delivery Charge |
| Small Order Super Saver - 2 Day |
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| Orders up to the Value of £25.00 |
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Orders up to the Value of £25.00 |
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| Orders from £25.00 to £500.00 |
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FREE |
| FedEx up to 25kg Next Day Before Noon |
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| FedEx up to 25kg Next Day Before 10am |
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*Next day delivery offered on stock Lines - cut off for next day orders is 5pm
When should I expect delivery?
If your order is placed before 5pm using our Next Day Delivery service then your parcel should be delivered within 24 hours.
Orders under £25 are delivered by Royal Mail and should be delivered within 2-3 days.
Orders placed out of business hours – delivery times
For order that are placed out of working hours, they will be processed and despatched on our next business working day i.e. order placed on Sat will be processed and despatched on the following Monday.
Cut off times for next day delivery
In order to get your parcel delivered Next Day, please ensure your order is placed by 5pm.
Delivery to a different address – Consumers
To protect our customers from any potential fraudulent activity, and to verify the legitimacy of the details provided we ask that every first order placed by a consumer is delivered to the card holders’ address. Future orders can be delivered to any UK mainland address (excluding PO boxes). To amend the delivery address, you will need to Add/Create a new address in your account. Please see options in Changing a Delivery Address.
PO Box Delivery Addresses
Unfortunately we are unable to deliver to PO Box addresses.
Divisibility Clause
The Company reserves the right to make scheduled deliveries each of a part only of the overall amount and value of goods ordered by the buyer. Where any such scheduled delivery is made the goods comprised within each delivery shall be deemed to have been sold and delivered under a separate contract for the sale of the goods the subject of such delivery and will be invoiced separately. The Buyer will pay for the goods delivered in each scheduled delivery without set off, counter claim or deduction in respect of any previous or future scheduled delivery or other goods ordered.