Customer Services

Your confidence in our ability to meet and exceed your needs is built around the level of customer care that you receive across all of Comcen. We take every effort to ensure that you are treated professionally, respectfully and promptly. 

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Customer Support

Our Aim

We aim to respond to any issue raised within one hour, where possible, to ensure we continue to help you achieve a positive working environment.

If we are unable to give you an answer immediately due to the nature of the issue, we will run a thorough investigation and provide you with relevant feedback and a resolution.

One of Comcen’s aims is to ensure that our customers are happy in order to win the trust of our partners and manufacturers and continue to improve our products and services in the future. 

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Nicola



Nicola can help

Account Manager

“Comcen is customer focused so customer service is a priority for the whole company. Should you need any support our department is there to help solve any issues quickly. We enjoy our work, interacting with customers and ensuring that they are happy.”

Customer Services

Our Customer Service Team are here to answer your questions on: 

Products

Post-sales issues and warranty issues.

Logistics

Delivery queries.

Technical

Technological queries.

Finance 

Invoices and credit notes.

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